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Customer Reviews.

service

5

Everything completed as planned as usual

13 November 2017

service

5

Friendly and reliable staff

11 November 2017

sales

5

Great customer service. No complaints

09 November 2017

service

5

ItÂ’s the personal touches that mini staff carry out and I know I will alway receive a phone call a few days after any work is carried out

09 November 2017

sales

5

Callum & team were very friendly & helpful, no pressure.

31 October 2017

service

4

OK service

31 October 2017

service

5

Kept me informed by phone at what stage my vehicle was at during the full service and MOT

28 October 2017

service

5

They rectified the original presenting problem Always polite and knowledgeable

27 October 2017

service

4

Again, customer service was great

25 October 2017

service

5

Staff all welcoming, Rachel is an excellent point of contact very pleasant & knowledgeable about services/packages and kept me updated as to when my car would be ready for collection. Courtesy car provided which is always helpful

19 October 2017

sales

5

I was disappointed not to receive flowers, mug or umbrella or ant mini related gift, my husband received a mini umbrella and I had flowers when he purchased his car, I just got the keys!!!!!!

18 October 2017

service

5

We we very happy with the service received from negotiating the purchase right through to vehicle collection.

18 October 2017

service

5

Muni was booked for diagnostic tests for following day and problem rectified . Was kept informed. Professional service.

17 October 2017

service

5

Same answers as above really.

17 October 2017

service

5

Very good experience from telephoning to take my mini in until picking it up after service.

17 October 2017

service

5

Handled efficiently and prompt

13 October 2017

service

5

The lady that greeted me and dealt with me and the car is so friendly!! Also a big thankyou to the guy that did the car and the short film I was sent!

11 October 2017

service

1.5

Disappointed that these things weren't checked before leaving the garage, I am concerned that in the future problems could occur due to the oil contamination of any rubber boots or belts, or even to the engine.

10 October 2017

sales

4

Very satisfied. Everything went smoothly and on time.

10 October 2017

sales

5

Very

10 October 2017

sales

5

Brilliant from start to finish

10 October 2017

service

5

They kept me informed at all times.

09 October 2017

service

5

Service done, car beautifully cleaned, taken and collected us from town whilst being serviced.....makes life much easier when you live a fair distance from the garage!

07 October 2017

sales

5

Amazing service so friendly

07 October 2017

sales

5

I was shown all aspects of the car, given suppprt and help throughout - excellent service

06 October 2017

service

5

As before

05 October 2017

sales

5

As above

04 October 2017

sales

5

Was not convinced originally, but sales executive worked hard to secure our interest.

03 October 2017

sales

4

We were kept informed of what was happening and when, and the paperwork was done slickly and efficiently

02 October 2017

service

3

Similar to what I have said above, and also in the past they have actually cleaned the car.

02 October 2017

sales

5

The staff are very helpful and the whole process was easy from start to finish. I'm extremely pleased with my new car

28 September 2017

service

5

Always courteous and helpfui

27 September 2017

sales

5

As above

26 September 2017

service

5

EXCELLENT EXPERIENCE IN EVERY WAY

26 September 2017

sales

5

Staff were knowligible of products and we were treated very well, made to feel special.

26 September 2017

sales

5

Same as above , I know if i can call in anytime with any questions

26 September 2017

sales

5

Again, we were dealt with in a respectful and courteous way. The delivery was earlier than was first expected, which was good. I was given a brief introduction to the cars functions, but couldn't wait to drive it.

24 September 2017

service

5

See above

22 September 2017

service

5

Curtusy, professional and punctual.

21 September 2017

service

4

Provided transport back home

20 September 2017

service

5

Service administrators ensure that you cannot foget your appointment, friendly reception, they always make you feel special and are prepared to take time to explain every aspect of the Mini service regimen.

19 September 2017

service

4

Having been told my car was ready for collection I had to wait for half an hour after arriving at the Mini Centre for my car to be made available.Then to find as I drove away that the bonnet was still open (but fortunately on the safety catch).

16 September 2017

service

5

I have had a few problems with my car and Danielle Stewart at Sytner Newport looked after me very efficiently.

15 September 2017

service

5

excellent service reception staff, they called prior to confirm all still ok for service. Polite and pleasant when booking in and collecting, and phoned a day or two later to check we were happy with service carried out

13 September 2017

sales

5

Friendly helpful staff.

12 September 2017

service

5

Help very quickly

12 September 2017

service

5

The service in the past was not good at this mini dealership but has dramatically improved

11 September 2017

service

4.5

Efficient service in short time. Would,however, have liked explanation as to why car will need attention in 1400miles.

11 September 2017

service

5

We were kept informed of any work that needed whilst the car was with mini Newport.

10 September 2017

service

4

Excellent service to date. I would state that the advisories on the car following the health check should of been clearly explained and priced accordingly.