OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 86 comments received in the last 90 days.
21 August 2024
My. Salesman Giuseppe Caruso, A kind friendly good sense of humour man. Most of all professional ??. I made quite a few calls during a process of buying my new car, Giuseppe Helpful throughout the process of buying this car answered all questions .
17 August 2024
I was kept informed and included in the process rather making me feel peripheral to the transaction.
09 August 2024
Staff extremely helpful and very pleased with the free insurance when I had issues getting cover.
03 August 2024
Staff knowledgeable, courteous and welcoming
03 August 2024
Keep in touch though all the process. Happy to answer any questions.
02 August 2024
Everything was ready for me when I arrived. Great explanation about the car before I drove off.
31 July 2024
Everyone really helpful and spend time to explain
30 July 2024
All my questions were answered & salesman was really knowledgeable. Kept me informed all the way through the order & delivery process
25 July 2024
Giuseppe and Lookman made us feel so comfortable throughout. I left feeling valued and with a great product.
15 September 2024
Friendly and helpful
14 September 2024
Everything excellent
14 September 2024
Best clean of any car I have ever had
13 September 2024
Good service but could be better communication.
10 September 2024
Accommodated my requirements in a cheerful and polite manner
10 September 2024
Very friendly and welcoming staff. Excellent customer service from everyone.
09 September 2024
Everything was good.
09 September 2024
Nicola, kept me updated, video was very informative they did a great job on the service
09 September 2024
Always prompt & on time for pick up
05 September 2024
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03 September 2024
My Sales Representative, Giuseppe Caruso, was extremely helpful, very organised and beyond all a very proficient communicator. As well as being pleasant and happy individual.